It feels like only one pad is working,
what do we do?
Ensure the wire is connected to electrode pad. It is possible
that one electrode pad was placed closer to a nerve center.
This situation is very common because one side of your body
is more sensitive than the other. The machine is working
fine and this is very common and expected.
When you turn the power dial on and stimulation is
weak or you feel nothing what do we do?
Most commonly is the batteries, please refer to our troubleshooting
guide
Where do I place the electrode pads?
The unit has a large LCD screen where the suggested pad
placement locations are prominently displayed for each of
your selected settings. Also there is a instruction manual
as well as video.
The adhesive pads are not sticking like new anymore?
We are proud of our long lasting pads. Once original adhesiveness
weakens simply wet a cloth with water and dab the adhesive
surface area to reactivate. You might have to do this on
a weekly basis or depending upon use.
How long should I use this device?
Use the device as often as you feel needed or as your body
dictates to you. this device is safe for long term use and
if you over-use in any one location your muscles will simply
become soar from over excursion. If this occurs do not treat
those specific muscles for 2 days and then re-apply treatment
but lessen the treatment time.
Is this machine safe if wearing a pulse regulator
or pacemaker?
Unfortunately not. This unit or any other low frequency
is not to be used. Although if you have a heart condition
but are not using any heart pacemaker then it may be safe
to use.
Should I need to consult with my doctor about using
this device?
All health concerns should be brought to the attention
of your health professional for proper diagnosis and treatment.
Our device can easily and safely be applied by anyone. It
comes with a large LCD screen, detailed manual however it
is not intended to replace your health care professional.
Can I pay by cash or cheque?
Most certainly. Call our order line at 1-866-854-2342
and one of our representatives will assist you with your
order or simply mail a certified cheque or money order to
our closest representatives.Go to Distributors
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